Website orders may be paid using all major credit and debit cards, including Visa, Mastercard, and American Express.To ensure financial security, all transactions are processed via a reputable third-party payment processor. We do not store full credit or debit card numbers on internal servers, ensuring the protection of your sensitive information at all times.
For clarity and transparency, the currency of the final charge is tied exclusively to the shipping destination:
- United States: All U.S.-bound orders are priced and charged in U.S. Dollars (USD).
- Canada: All Canada-bound orders are priced and charged in Canadian Dollars (CAD).
The website’s currency selector is a purely informational tool to help customers preview prices in their preferred currency. Regardless of the selected display currency, the final payment will be processed in the currency corresponding to the shipping country as specified above.
Upon submitting an order, your bank may issue a temporary authorization hold for the total order amount to verify fund availability. This hold is not a final charge; the actual transaction will only be processed and captured once the order is confirmed and prepared for shipment.
If a payment is declined or requires additional security review, we may contact you to verify necessary details (e.g., billing address, card information). Failure to complete this verification may result in order cancellation, as we aim to protect both customers and our business from potential risks.
Approved refunds will be credited directly to the original payment method utilized during checkout (e.g., credit or debit card). Once the refund is initiated, funds typically appear on your bank or card statement within 5–10 business days, though this timeline may vary slightly based on your financial institution’s processing protocols.
For inquiries, concerns, or assistance related to payments—including refund status or declined transactions—please contact our customer service team at
[email protected]. We are committed to addressing issues promptly and ensuring a smooth payment process.